As we all adjust to a whole new way of living and working, we want you to know we're committed to doing all we can to keep both our staff and customers safe.
X Rocker UK (xrockeruk.com) is open, and we're working hard to ensure deliveries can run safely for our valued customers, warehouse staff and delivery partners. To complete this, we've enforced measures to keep our warehouse staff safe, including heightened hygiene practices, and social distancing of at least 2 metres.
We're doing everything we can to get your order to you as quickly as possible, but due to both ours and our delivery partners increased safety measures, delivery may take longer than usual. If you have an order query, please contact our customer service team through our online web form found here: https://xrockeruk.com/pages/contact
Please allow up to 5 working days for delivery during this period.
X Rocker offers delivery within the UK through a courier service (some postcode restrictions apply.) Delivery times may vary based on your location, the time in which the order was placed, weather conditions, and various other factors.
X Rocker UK does not currently ship products internationally. However, our products are available globally through various international retailers. Please view our list of International Partners here.
We spend hours perfecting our products to make sure that there are no issues. Even so, we understand that mistakes happen. Please inspect your product(s) immediately upon arrival. If you notice any damaged or missing parts, please contact Customer Service at 01274 683 109 or firstname.lastname@example.org between 9am-5pm (GMT) Monday through Friday to speak with one of our support staff members in the United Kingdom.
REPAIR AND/OR REPLACEMENT, AS PROVIDED UNDER WARRANTY, IS THE EXCLUSIVE REMEDY OF THE CONSUMER. ACE BAYOU SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESSED OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE LENGTH OF THIS WARRANTY.
CAUTION: Any changes or modifications not expressly approved in writing by X Rocker void the warranty.